Maintenance Co-ordinator

Maintenance Co-Ordinator

Location: Coolaroo, Vic

Job Type: Full-time

The role

We have an opportunity for a Maintenance Co-Ordinator to join our friendly team based in Coolaroo, Vic.

As Maintenance Co-Ordinator, you will:

• Generate invoices based on works completed, ensuring accuracy to facilitate timely payment of accounts
• Develop and generate service reports to facilitate best practice business performance management
• Undertake business development activities such as quotation follow up and outbound customer calling
• Answering majority of phone calls – 1st point of call
• Create maintenance agreements, letters, renewals and contracts
• Schedule all maintenance work
• Working closely with ASSA ABLOY Entrance Systems Commercial personnel to develop and maintain a project hand over system whereby completed jobs are recorded in the scheduling tool (currently Aroflo) for future reference and to facilitate proactive sales activities.
• Managing incoming communication from customers and taking the lead to ensure appropriate action is taken to meet customer needs and ensure customer satisfaction.
• Assist to coordinate dedicated field technicians and sub-contractors to fulfil immediate and long-term service requirements

What you bring:

• Assertive with a  positive attitude
• Friendly, approachable and professional phone manner

• Flexibility, responsibility and reliability
• Well developed organizational skills
• Easy to communicate with and approachable attitude

What we offer:

• Ongoing training and collaboration with a diverse team leading to endless growth opportunities
• Freedom to build your own path

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.