Cloud Operations Engineer


An Amazing Career Opportunity for Cloud Operations Engineer

Location: Chennai, India (Hybrid)

Job ID: 22494


Profile Summary:

The Cloud Operations Engineer will have several areas of focus:


  • Provide support incident response and readiness as part of a 24x7 Operations Center within and in support of the Cloud IT Infrastructure and Operations team.
  • Support incident & change management processes for cloud services.
  • Setting up and configuring monitoring of HID’s cloud services and its required infrastructure, and for performing monitoring and break/ fix support on a 24x7 basis



Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out: and



Are You Ready to Join the Team?

Our company is committed to finding the best and the brightest talent to help us reach the top. If you are a dynamic, highly skilled and experienced Cloud Engineering Lead and technology enthusiast, and you enjoy working in a rapid pace within a rapidly growing business environment, then you will want to consider this position. If you excel at communication, collaboration and unrelenting innovation, we want to talk to you. And if you bring dedication, positive energy and integrity to the table, you just might be the right fit for our team.


Duties and Responsibilities:


  • Should be ready to work in 24x7 shifts.
  • Monitoring tool (Any) setup for the cloud environment and manage.
  • Cloud Backup tool (Any) install / configure / manage experience.
  • Experience in Cloud Security monitoring and management
  • Experience in configuring and managing patching in Cloud environment.
  • Configuration of monitoring for applications and services
  • Monitor applications and cloud-based services within a public cloud environment.
  • Provide support for automation tools.
  • Identify, troubleshoot, resolve service events or issues and implement workarounds.
  • 2 - 5 years of experience working as a support engineer or within IT-Operations.
  • Managing services and environments in AWS public cloud
  • Managing Continuous Integration services
  • Managing and supporting Linux and Windows operating system and services



Experience and/or Education Qualification:


           The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • An undergraduate degree from a recognized university in Computer Engineering, Computer Science, or equivalent.
  • 2-5 years of proven experience supporting complex technical solutions including planning, development, implementation and support.
  • Expert in, or strong desire to learn, server and network security tools and practices.
  • Strong skills in systems administration of AWS, Windows and/or Linux OS.
  • At least two years of operations support experience.
  • Strong working knowledge of general OS, application, database, storage and networking concepts, systems administration practices, etc.
  • Strong scripting skills in at least one major scripting language (e.g., bash,PowerShell, python)
  • Experience Infrastructure Monitoring
  • Experience participating in active incident response efforts.


Nice to have:


  • AWS Solutions Architect Associate


Customer Expectations:


  • Team player with the appropriate aptitude and underlying intellect.
  • Positive attitude and open to share and collaborate in a distributed team setting.
  • Good communication skills.
  • Open to learn and grow.


Work Environment:


  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Employee works primarily in an office environment, with in a well-ventilated area, and is exposed to moderate noise levels.
  • Willing to work in a 24/7 shift environment – Mandatory expectation.

Why apply? 

  • Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
  • Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

This opportunity may be open to flexible working arrangements.


HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.


We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 52,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.


Chennai, IN, 600 032

Production & Skilled Trades
No Travel Required