Associate Infrastructure Engineer

ASSA ABLOY is a global leader in access solutions, dedicated to shaping the future of security and convenience. With a rich heritage spanning over 150 years, ASSA ABLOY has built a reputation for delivering innovative and reliable locking and access control solutions. Their diverse portfolio includes well-known brands like Yale, HID Global, and Mul-T-Lock, offering a comprehensive range of products and services to meet the unique needs of customers worldwide. From residential and commercial buildings to critical infrastructure and healthcare facilities, ASSA ABLOY's cutting-edge technologies ensure safety, security, and seamless user experiences. With a commitment to sustainability and customer satisfaction, ASSA ABLOY continues to drive advancements in access solutions for a safer and more connected world.

Job Summary:  Looking for highly motivated fresh graduates to join our IT Infrastructure & Cloud Operations team as Associate Infrastructure Engineer (L1). This is an excellent opportunity for individuals who are passionate about enterprise technology to gain hands-on experience across a broad range of infrastructure domains including cloud, virtualisation, networking, databases, and cybersecurity working alongside a senior experienced engineer.

This role will be a key support layer for the team, handling first-level monitoring, incident, routine operational tasks.

SUMMARY OF RESPONSIBILITIES:

• Monitor virtual infrastructure health across Nutanix, VxRail, and VMware environments
• Monitor Database availability, Scheduled Jobs, Windows, Linux, Network device availability (Switches, Routers, Firewalls), Ecare alerts (JDE) & performance managements.
• Perform first-level triage of alerts from cloud (Azure/AWS) environments
• Assist with routine VM provisioning, snapshot management, reporting
• Support backup verification tasks using Rubrik, Veeam, Cloud backups — ensure job completion and flag failures
• Log, track, and escalate incidents according to defined SLA thresholds
• Monitor database availability, performance dashboards, and scheduled job status
• Perform routine health checks — disk space, connection limits, backup status
• Assist with DNS updates, firewall rule logging
• Monitor Sentinel One EDR dashboards, track alerts and agent health status
• Review Rapid7 vulnerability scan reports and assist with remediation tracking
• Maintain vulnerability logs, patch status spreadsheets, and compliance checklists
• Maintain operational runbooks, incident logs, and change records
• Prepare daily/weekly status reports and dashboards.
• Update asset inventories and CMDB records as directed
• Monitoring of JD Edwards Daily Job queue, PR refresh, restart jobs.
• AdHoc update package build, Monthly package Build.

EDUCATION:

• Bachelor’s degree in computer science, Information Technology or related discipline

KEY COMPONENTS

• Quick learner with strong technical ability
• Attention to detail in monitoring and documentation
• Comfort with multi-domain technology exposure
• Clear verbal and written communication in English
• Collaboration — works well within a senior team
• Ability to follow structured runbooks and escalation paths
  

TECHNICAL KNOWLEDGE AND/OR ABILITIES:

• Fundamental understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs)
• Basic familiarity with Windows and/or Linux operating systems
• Strong analytical thinking and willingness to learn complex enterprise technologies
• Exposure to cloud platforms (Azure / AWS) through academic projects (Added advantage)
• Any IT certification — CompTIA A+, Network+, Azure Fundamentals (AZ-900), AWS Cloud Practitioner (Added advantage)
• Familiarity with virtualisation concepts through coursework or lab environments(Added advantage)
• Basic scripting knowledge — Python, PowerShell, or Bash(Added advantage)

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.