Director, IT Applications

1. Description of Essential Job Functions:

1. Contribute to and execute the enterprise application strategy aligned with business objectives and IT roadmap.
2. Oversee the lifecycle of enterprise applications (ERP and supporting applications), including performance, security, and maintenance.
3. Supervise, mentor, and lead the IT applications team.
   • Coordinate and prioritize day-to-day team assignments and project tasks.
   • Provide training to team on ERP and MES systems skills – setup, problem solving, functionality, etc.

4. Manage relationships, contracts, and service level agreements (SLAs) with software vendors and third-party developers.
5. Develop and support IT application policy, process, and procedures.
6. Provide strategic leadership for the ongoing operational development, data integrity, integration, and security of ERP and MES systems. Oversee planning, coordination, and execution of issue resolution across the full system lifecycle, including development, testing, and troubleshooting. Drive continuous improvement by identifying efficiencies within existing platforms and leading the planning and implementation of new systems and processes that enable business units to achieve strategic objectives while maintaining alignment with enterprise IT architecture standards.
7. Balance and communicate priorities across business units to maximize efficiencies and promote strategic company goals.
8. Interact with management as required to carry out duties and to determine business needs and priorities.
9. Support the Senior Director, Information Technology in application‑related budget preparation and planning.
10. Lead the integration of business stakeholder needs by overseeing the evaluation of business requirements, translating them into ERP and MES application strategies and module roadmaps, and driving recommendations that optimize business processes. Ensure the development of clear functional specifications and validate solutions with stakeholders to deliver scalable, value‑driven outcomes.

2. Supervisory Responsibilities:

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

3. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• Bachelor’s degree in Information Technology, Computer Science, or similar discipline or equivalent work experience.
• 5-7 years of experience as a leader or project leader in an IT capacity preferred.

Business Systems (i.e., ERP, MES)

• Minimum of 7+ years of systems planning, support, conceptual design, and feasibility study experience in a medium to large organization of a complex diverse nature.
• At least 7 years of experience supporting ERP and/or MES applications software and the administrative (financial controls), manufacturing, and/or supply chain planning and execution process with emphasis on functional process analysis and implementation.  Significant experience in a large manufacturing environment is preferred.
• Expertise supporting full cycle implementation, which includes Gap Analysis, Requirements gathering, Blueprinting, Development, Testing, Reporting, Go-live and Post Go-live support.
• Demonstrated knowledge in ERP Financial System and functional system analysis is preferred.
• Minimum of five (5) years of progressive experience in business systems analysis, enterprise applications, and operational or management reporting.
• Formal training or certification in business analysis, ITIL, project management, or a related discipline is preferred.
• Demonstrated ability to enable and guide data‑driven decision‑making, leveraging analytics,  and insights across business and IT stakeholders.
• Proven experience leading change management and organizational learning initiatives, supporting application adoption, process improvement, and continuous capability development.

Business Process Management

• 5-7 years of experience in business process management in a manufacturing environment.
• Demonstrated experience leading application implementations and driving business process improvement initiatives to optimize performance and inform decision‑making.
• Experience overseeing business application development and configuration, ensuring optimized business processes, intuitive user experiences (UI/UX), seamless system integrations, and the design and standardization of scalable, fit‑for‑purpose solutions.
• Project management expertise and in-depth experience developing software and business process testing scripts and procedures is preferred.

Computer Skills

• Proficiency with a personal computer utilizing spreadsheet and word processing software applications, databases, and automated systems to accomplish work.
• Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint preferred.
• Experience with JDE ERP and/or MES system configuration and integration.
• Experience/Exposure to JDE ERP modules such as but not limited to Material Management, Production Planning, Warehouse Management/Inventory Management, Master Data Governance, Distribution, Finance, and Transportation Management.
• Experience with BI tools.
• Experience with various reporting tools against Progress and/or SQL databases.
• Experience with Microsoft Project/Smartsheet or other project management tools preferred.

Other Skills, Abilities, or Competencies:

• Strong skills for process development
• Deep analytical skills
• Expert troubleshooting skills.
• Strong collaboration skills and ability to work at all levels of organization
• Strong coordination and leadership skills.
• Expert in systems development life cycle.
• Ability to manage multiple conflicting priorities.
• Strong work organization and prioritization skills.
• Self-starter with bias to take ownership of projects.
• Customer service focused and excellent communication skills.
• Knowledge of software and coding skills specific to the position.
• Ability to understand the integration of multiple systems and data/process flows/interactions.
• Effective communication and facilitation skills - ability to converse technically and functionally.
• Ability to work in a fast-paced, changing environment and manage user expectations and potential risks.
• Project management skills with ERP and MES systems and proven ability to execute and provide results.
• Understanding of and ability to display strong Project Management and Task Management methodologies.
• Ability to work well in a highly functioning close knit team of technical employees – must be a team player.
• Ability to apply functional knowledge to meet operational business needs to increase revenue and reduce cost.
• Deep knowledge and understanding of financial principles, policies, procedures/processes, and reporting requirements is preferred.
• Expert in problem solving, analytical skills, and troubleshooting skills associated with the integration of multiple IT systems.
• Deep knowledge of business process modeling, structured analysis, design, programming techniques, lean practices and/or continuous quality improvement methods.

Other Qualifications, Experience, or Requirements:

• Business travel in the field for internal customer support.
• Requires a valid motor vehicle operator’s license and the ability to operate a motor vehicle while carefully observing all traffic rules and regulations.
• Work beyond the traditional 40 hours per week will be required as workload or projects dictate, including weekends and/or holidays.

 Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more of working time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or touch objects or controls, and talk and/or hear. The employee is occasionally required to stand, walk, climb, or balance, stoop, kneel, crouch or crawl, and/or reach above shoulders.
• The employee must occasionally lift and/or move up to 25 pounds while performing duties such as moving files or manuals. Specific vision requirements of this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally travel on Company business.
• The employee must occasionally wear a hard hat and eye protection while working in manufacturing areas.
• The noise level in the work environment is moderate while working in the office but may be loud while working in production areas.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.