Product Manager, On Prem Tools

An Amazing Career Opportunity for a Product Manager, On Prem Tools!! 

Location: Cardiff, UK

Job ID: 30758

We are on an exciting journey to build world class device management Tools for our customers.

As the Product Manager On-Prem Tools, you will be instrumental in defining and launching these tools. You will also play a defining role in device connectivity to ease lifecycle management for our customers. Initially the tool will manage our flagship HID® Signo™ readers and then expand to manage other devices.

To be successful in the role, the candidate must have experience (minimum 5 years) in product management or equivalent with an emphasis on software tools, connectivity and device management within the RFID and physical access control industry. A technical understanding of physical access control, device management, keys, encryption and OSDP is highly desired.

You will take lead and drive customer needs and initiatives to maintain, support, and ensure the success of the business. You will work in a global team with other product managers, HID presales and tech support, Leadership teams & Business/Epic owners, Product Owners, Engineers and Operations professionals.

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Join our winning team, Physical Access Control Solutions Business Area (PACS)! 

The Physical Access Control Solutions (PACS) business is highly visible, and one of our most significant portfolios within HID Global, being comprised of readers, controllers, mobile access and physical credentials, software, services and controllers for physical access control. Our strategic goal is to accelerate our businesses potential and take it to the next level of profitability and growth by driving innovation and differentiation to our products. 

As our Product Manager, On Prem Tools, you’ll support HID’s success by: 

• Developing a strategic vision aligned with business priorities and aspirations and identifying the most efficient way to achieve and sustain this vision and mission.
• Driving innovation and differentiation for your products by understanding customer and market problems, competitive positioning and technology trends.
• Delivering clear and actionable product requirements and roadmaps that address market problems for which customers are willing to pay to get solved.
• Managing changes to the product vision and roadmap based on the portfolio’s strategic themes and solution visions.
• Maintaining alignment with the lean portfolio canvas, lean budgets and guardrails.
• Defining product development priorities with engineering and program management, using HID approved processes and tools, and aligning with business priorities.
• Driving outcomes, instituting a results-oriented mindset, developing and implementing metrics that evaluate effectiveness of the product line.
• Collaborating with cross-functional teams to align marketing, sales, and product development efforts to drive revenue growth.
• Developing and executing comprehensive Go-to-Market (GTM) strategies for new product launches and existing product lines.
• Ensuring cross-teams collaboration and alignment according to SAFe methodologies.

What we will love about your background: 

• Product management experience across multiple customer types, technologies, development methodologies, standards and regulations.
• Ability to make difficult trade-offs with intelligent risk taking
• Product development expertise or deep participation in new products from concept to product launch.
• Customer and Market focused mindset and ability to anticipate changes in business needs.
• Strategic thinking and effective management on complex projects.
• Pro-active, hands-on and self-motivated, strong documentation skills.
• Demonstrate cross-functional leadership with Sales, Quality, Finance and Operations.
• Ability to challenge the status quo and drive a culture of change through Change Management.
• Excellent communications skills, able to convey complex information clearly, as appropriate for the topic and audience.
• Ability to read and interpret technical journals, specifications, international technical standards, etc.
• Must be able to present ideas and projects before groups of individuals.
• Additional major international languages are a plus.
• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Familiar with operating systems, such as Windows, etc.
• Familiar CRM tools and analysis such as Salesforce.com
• Knowledge of Microsoft Teams or other web-based communications software beneficial.
• Experience with Jira and Miro is beneficial, but not required.
• Ability to read and interpret customer RFI/RFP’s, specifications, technical standards, etc.
• Effective management of customer requirements and expectations.
• Demonstrated history of excellence in customer interaction.

Your Experience and Education include:             

• Bachelor’s degree – Engineering or related field (master’s degree is beneficial but not required).
• Minimum of 5 years of experience in Product Management, or a similar role.
• Strong knowledge of contactless RFID readers, including embedded hardware, firmware with cloud and mobile touchpoints.
• Understanding of HID Reader Product Range, specifically Signo
• Familiar with HID Reader Manager
• Understanding of existing HID Tools like CP1000.
• Strong knowledge of the physical access control and/or physical security industry.
• Experience with Agile development and lean innovation practices is a plus.
• Training in SAFe such as Implementing SAFe and / or SAFe POPM.

        Work Requirements:

• Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork including international travel, therefore employee must possess or can acquire a valid passport / visa.
• Must be legally eligible to work in the country in which you are hired.

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
 
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 61,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal