DevOps Associate Manager

You will lead the establishment and continuous improvement of a sustainable DevOps framework, delivering scalable CI/CD-enabled test environments that accelerate release cycles, improve release predictability, and support reliable software delivery.

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Physical Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. 

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

Team Objectives :

1. Faster Time to Market

Continuous Integration/Continuous Deployment (CI/CD): Automating the testing and deployment processes reduces the time required to release new features and updates.

Reduced Time for Feedback: Quick feedback loops enable rapid identification and resolution of issues.

2. Improved Quality and Reliability

Automated Testing: Ensures consistent and thorough testing, reducing the risk of human error.

Continuous Monitoring: Proactive monitoring and alert help in early detection of potential issues.

3. Scalability and Flexibility

Infrastructure as Code (IaC): Automating infrastructure management allows for scaling and flexibility in resource allocation.

4. Enhanced Collaboration and Efficiency

Unified Teams: DevOps promotes a culture of collaboration between development and operations teams, leading to better communication and fewer bottlenecks.

Shared Responsibilities: Cross-functional teams share responsibilities for development, testing, deployment, and monitoring.

5. Cost Savings

Reduced Downtime: Improved reliability and quicker issue resolution minimize downtime costs.

Efficient Resource Utilization: Automation and streamlined processes reduce the need for manual intervention and rework.

6. Adaptability:

The organization can quickly adapt to changing market demands and technological advancements.

As our  DevOps Associate Manager, you’ll support HID’s success by: 

• Able to design and implement a wide range of testing techniques to support a scalable and automated CI/CD environment.
• Monitor and triage CI/CD pipeline test failures.
• Design, build and documentation of new CI/CD infrastructure for new features.
• Able to identify and liaise with teams to identify test gaps
• Able to communicate test results to both technical and non-technical stakeholders.
• Able to project manage and use technical leadership to achieve a team result
• Contributes to project and product planning discussions
• Understands how the product under test operates as part of a wider system
• Able to liaise with the Program team prior to feature development to flesh out requirements required for new tests
• Plans and scopes for new functionality test requirements
• Able to make decisions regarding the Test Environment
• Coaches / mentors others at a technical level
• Able to raise defects with the business and help prioritize them based on severity
• Able to research, plan and train others within the team
• Able to deliver technical reports
• Actively contribute to customer escalations
• Champions TDD methodology and leads stakeholders in its implementation.

Education and/or Experience

• Engineering degree or equivalent, or suitable experience.
• Minimum of +7 years of related industry experience.
• Familiarity with infrastructure management and monitoring tools.
• Awareness of developer operations platform tooling such as Jenkins, GitLab, Gradle, Snyk, SonarQube, DefectDojo, Ansible, Yocto-Cooker, Ant, Maven, NPM, Nexus, Docker, Terraform, AWS DevOps Services (As examples)
• Familiarity with documentation standards and practices with a developer operations focus.
• Good presenting and communication skills, good judgment, analytical ability.
• Experience in building and maintaining good working relationships with both external and internal parties
• Strong IT skills and knowledge including hardware, software, and networking.
• Ability to work on complex tasks without technical guidance.
• Familiarity with Agile methodologies and practices
• Knowledge of various test/development methodologies such as TDD, BDD, Acceptance Testing and Unit Testing.

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work-life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes. 
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

Our Talent Acquisition team may use an AI-powered screening tool to support their initial review of your application. The tool analyzes resume content such as qualifications, skills, and experience to help recruiters assess applications against role requirements. It does not score, rank, filter, or make any decisions about your application. All hiring decisions are made by people following their own review of your full application.

Information processed by the tool is deleted once the recruiter's review is complete.

If you believe the tool has not accurately represented your application, you can request direct human review by contacting privacy@hidglobal.com with the subject line "Application Review Request" and the role you applied for.

HID is certified as a Great Place to Work in the UK, reflecting employee feedback on trust, collaboration, and workplace culture.