Field Service Engineer - Southern England
Field Service Engineer - Southern England
Can you bring your experience to our team at ASSA ABLOY? Join our team based in Berkshire, UK and enjoy a collaborative culture that empowers you to build a career you can be proud of. This is a field position based in Southern England.
ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world. Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Hospitality for a Field Service Engineer South. Part of Global Solutions, Hospitality provides an extensive range of advanced security access solutions designed to cater to the precise needs of any hotel property. Available solutions include VingCard door locks, Mobile Access, Elsafe safes, access management software as well as location-based staff safety and hotel asset management technology.
What would you do as our Field Service Engineer
As our Field Service Engineer, you will have the opportunity to be part of a team looking to provide the very best support to our customers. Reporting to the Service Manager (South), you will be responsible for, commissioning new systems, providing comprehensive customer training, identifying and resolving product issues at customer premises.
You would also:
- Setup systems to customers access requirements and install front desk equipment
- Provide training to end user at various levels
- Commission our locks, testing functionality
- Troubleshoot and resolve product issues on customer premises
- Undertake on call duties, to provide customer with support outside office hours (1 in 4 rota)
The skills and experience you need
We are looking for someone who has:
- Electro-mechanical repair and some electrical knowledge
- Solid experience as a field service engineer
- Be willing to travel and sometimes stay away from home for a number of days
- You should be a confident speaker and able to engage others
- You will ideally be located in Home Counties (where applicable)
What we offer:
We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:
- Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills
- A competitive salary and incentive schemes
- Tools and training required to perform your role including company provided vehicle as well as laptop and mobile phone
- 25 paid holidays a year plus bank holiday’s, increasing to 28 following 5 years of service
- Ex-gratia day for Christmas Eve
- Pension; 5% employee & 5% employer. Auto-enrolment after 3 months
- Life assurance 3 x basic salary; after qualifying time with Company
- Access to an online benefits portal
- ASSA ABLOY Family Brand Discount (Yale)
- Access to Employee Care scheme
- Income Protection
- Private Medical Healthcare: covers employee with the option to pay extra to cover spouse / partner & children Application
We review applications regularly, so don’t wait
We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply no later than 01/08.
To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Dominika Nalepa, Talent Acquisition Business Partner, at dominika.nalepa@assaabloy.com
Let’s create a safer and more open world - together!
To find out more about us, visit www.assaabloy.com
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Berkshire, ENG, GB, RG2 0TD