Field Service Engineer - Southern England

ASSA ABLOY

 

 

Can you bring your experience to our customer service department? Join our team and enjoy a collaborative culture that empowers you to build a career you can be proud of. 

We are looking for a colleague home based in home counties.

 

What you would do as our Field Service Engineer 

 

You will provide customer support to ensure that the systems are implemented and maintained to the highest level.

 

 

You would also:

 

• Existing Customers; carry out preventative and corrective maintenance on equipment within the product range and issue full and comprehensive information to the Customer Support Administrator
• New Projects; complete door surveys and issue full and comprehensive information to the Project Manager. 
• New Projects; setup, installation and staff training for all new customers. Ensure that all documentation and media is completed for new installation and existing customers before handing to the Customer Support Administrator.
• Fulfil On-Call duties to Service Contract and Warranty customers as per the rota issued by the Customer Support Manager and in accordance with CPP8. 
• Ensure that company standards are maintained at all times. 
• Provide technical support/demonstration assistance to Sales department.

 

 

The skills and experience you need 

 

We are looking for someone who has:

 

• Previous field service experience in electro-mechanical field. 
• Clean driving licence. 
• Good customer support abilities
• Good understanding of network solutions. 
• Good knowledge of Microsoft operating platforms 
• Good knowledge of Microsoft Word, Excel, PowerPoint and Outlook
• Team player skills and contribute to the future developments to the department. 


 

What we offer 

 

We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer: 

• Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
• A competitive salary and company benefit package.

 

 

We review applications regularly, so don’t wait 

 

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us! Just set up your profile and apply!
To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Mihaela Plocon,  Talent Acquisition Business Partner, at mihaela.plocon@assaabloy.com 
Let’s create a safer and more open world - together!

 

To find out more about us, visit www.assaabloy.com
 

We are the ASSA ABLOY Group 

 

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 51,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to  build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Berkshire, ENG, GB, RG2 0TD

Engineering & Science
Travel Required: 61%-100%
Mid-senior level
31-Dec-2023