Business Systems Analyst



Amazing Career Opportunity for Business System Analyst 

Location: Basingstoke UK, Galway Ireland

Job ID : 8146


We are currently recruiting for a Business Systems Analyst to join our CID team , this role is responsible for providing high quality business and technical analysis services in relation to the citizen identification business , 


Within this role you will report to the director of solutions & services of HID Global CID to support on the duties and responsibilities on a day to day basis 



Who are we? 


HID Global powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. 

Check us out here: and 



As our Business System Analyst, you’ll support HID’s success by: 


  • Solution design & management – to gather business and technical requirements for software solutions by demonstrating excellent communication and stakeholder management skills, hosting workshops, and applying other requirements elicitation techniques where necessary. Producing, maintaining, and taking ownership of all analysis deliverables required within software development projects following an established agile development methodology. Creating process flows, wireframes, mock-ups, and other materials to remove ambiguity and support requirement definitions.


  • Pre-sales & bid support - to identify, formulate system solutions for potential opportunities including proposal preparation and technical pre-sales supports.  Technical proposals would involve high-level process design & customer journeys, implementation recommendations, to support the overall bidding strategies and submission.  Technical pre-sales support will include technical consultancy, defining technical requirements, demo and/or proof-of-concepts to potential customers or partners to facilitate sales activities.


  • System product development – build and maintain strong and effective working relationships with Product Owners to allow you to build, manage, and prioritize software product backlogs effectively. Liaise with product marketing team in defining the identity solutions' product roadmap and participate in system product development to build/enhance the specified products in-accordance to the roadmap. Build and persist Subject Matter Expertise in HID software products and services and use that knowledge effectively in analysis and design assignments.



What we will love about your background: 


  • Ability to effectively communicate in the English language verbally and in writing across a diverse audience of both internal and external stakeholders. 
  • Ability to communicate complex and abstract concepts to both technical and non-technical audiences.
  • Able to build strong and effective working relationships both internally and in unfamiliar surroundings.
  • Proficient in communication with cross regional teams.
  • Ability to read and interpret technical journals, specifications, international technical standards, etc.
  • Articulate and persuasive and can communicate to a broad range of technical and non-technical staff.
  • Demonstrates excellent negotiation skills.
  • Ability to create process flows, customer journeys, and use cases.
  • Proficient at eliciting and documenting requirements.
  • Proficient at creating and maintaining traceability matrices.
  • Proactive & problem-solving oriented.




Your Experience and Education Include:   


  • At least 3 years’ experience of working in a Business Analyst role.
  • At least 1 years’ experience of working as an analyst in an Agile / Scrum environment.
  • Able to demonstrate a strong knowledge and understanding of the Scrum development process (Product backlog development and management experience is essential).
  • Able to demonstrate a strong knowledge and understanding of analysis techniques and associated deliverables.
  • Able to demonstrate an understanding of complex web based, client server / n-tier solutions, database systems with at least some knowledge of SQL server.
  • Knowledge / understanding of Service Orientated Architecture and web services.
  • Experience and capability of providing excellent customer service.
  • Ideally hold a BCS (ISEB) (business analysis) accreditation / diploma (or equivalent) or be working towards that objective.
  • Experience in system development lifecycle and system integration is highly preferred
  • Experience in software products design, development and management is highly preferred
  • Experience in secured issuance of electronic documents like national ID, driving license and passport is highly preferred
  • Experience in information security using electronic documents, cryptography and PKI is highly preferred
  • Experience with development teams to ensure development pipelines in Azure DevOps meet business requirements.
  • Preferable knowledge in Agile methodology and scrum.
  • Proficient in Azure DevOps is desirable.
  • Proficient in Jira is desirable.
  • Proficient in Microsoft Office suite is required.




Why apply? 


  • Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise.
  • Innovation: You embrace challenges and want to drive ambitious change.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly.


#Business Systems Analyst #Systems Analyst



HID Global is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.






We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 50,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.


Basingstoke, ENG, GB, RG24 8WG

Engineering & Science
Mid-senior level