National Key Account Manager

NATIONAL KEY ACCOUNT AND SALES MANAGER

Our people have made us the global leader is access solutions. In return, we open doors for them wherever they go. With over 70,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces- physical and virtual – safer, more secure and easier to access.

Empowerment, Integrity and Innovation, our core values. This is what makes working with us so exciting.

What will you be doing

Reporting to the Head of Service, you will be expected to build and develop relationships with the customer and proactively communicate with internal stakeholders.

Principle Duties & Responsibilities:

• Acquiring and onboarding new Key Account customers throughout Australia
• Maintaining relationships with existing Key Account customers and maximising the customer experience
• Maintaining inter-departmental relationships on shared accounts
• Development and implementation of procedures within state-based businesses for new and existing Key Accounts
• Liaising with HO Admin – Asset Register – Monthly reports – debt collection with Key Account customers
• Ensuring that all sales representatives are responsible for financial and credit issues with their customers
• Ensure compliance with required procedures and behaviours
• Act as the interface between our key customer and internal stakeholders to ensure the resolution of any customer issues
• Liaising with state offices regarding Key Account operations, sales and debtor issues
• Managing the tender process for national contracts, including liaising with other business units
• Assist state-based sales with large local tenders for service contracts and projects
• Assist state-based salespeople with specifications/architects/ sales leads
• Other duties consistent with the position where required and / or requested by the Group HR Manager

What we are looking for

• Sales ability and service-oriented attitude
• Customer focused
• Knowledge of service business procedures
• Ability to assess information and make informed decisions
• Ability to make and maintain relationships both inside and outside of the company
• Ability to negotiate and communicate with people at all levels
• Ability to work to tight schedules for tenders/pricing etc
• Maintain required sales margins as per budget
• Ability to manage a remote team effectively

What’s in it for you

• Supportive management who value your input in finding new and improved ways of achieving success
• Be a part of a leading Door Solution team
• Ability to build a career to be proud of

We are an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business need, not personal or protected attributes. We welcome applications from all cultural backgrounds and experience. As part of our recruitment process, candidates may be asked to complete medical assessments (including Alcohol & Other drug), working with children and police checks and face to face interviews.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and out ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams and we value different perspectives and experiences.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.