Key Account Manager

Key Account Manager – Industrial Doors (Irish Water & Strategic Accounts)Join ASSA ABLOY Entrance SystemsAre you a commercially driven Key Account Manager with a passion for building long-term customer partnerships and delivering sustainable growth? We are looking for an experienced professional to take ownership of our Irish Water account and other strategic key customers, driving revenue growth across our Industrial Door solutions portfolio.As the primary commercial contact for some of our most important customers, you will play a critical role in strengthening relationships, identifying new business opportunities, ensuring exceptional service delivery, and supporting customers through the full lifecycle of their industrial door assets.About the RoleThe Key Account Manager will be responsible for the strategic management, retention, and development of Irish Water and other key customer accounts. You will collaborate closely with internal service, operations, and project teams to deliver outstanding customer outcomes while achieving ambitious sales and profitability targets.This is an excellent opportunity for a motivated account management professional who thrives in a relationship-led, technical sales environment and enjoys working with customers to deliver long-term value.Key ResponsibilitiesAccount Management & Customer RelationshipsAct as the primary commercial contact for Irish Water and other key account customers.Build and maintain strong relationships across procurement, engineering, operations, and maintenance functions.Develop a thorough understanding of customer operational requirements, safety standards, and compliance obligations.Lead regular account reviews, performance meetings, and contract governance discussions.Sales & Business DevelopmentDrive profitable sales growth across new installations, replacements, modernisation projects, and service contracts.Identify and develop new revenue opportunities within existing customer frameworks.Prepare and present commercial proposals, tenders, and pricing strategies.Achieve and exceed agreed sales targets, KPIs, and margin objectives.Service & Contract DeliveryWork closely with Service, Operations, and Project teams to ensure successful delivery of customer projects and installations.Promote preventative maintenance programmes, service agreements, and lifecycle management solutions.Support customer issue resolution and escalation management, ensuring high levels of satisfaction.Ensure all solutions meet relevant health & safety, regulatory, and technical standards.Strategic Planning & ReportingCreate and maintain long-term account growth plans aligned with customer investment and maintenance programmes.Monitor market developments, competitor activity, and customer capital investment plans.Maintain accurate sales forecasts, CRM records, and management reports.Contribute to the wider national key account strategy and share best practice across the business.About YouWe're looking for someone who can build trusted relationships, influence stakeholders, and identify opportunities for growth within complex customer environments.Essential Skills & ExperienceProven experience in Key Account Management, Strategic Sales, or Business Development.Strong commercial awareness with excellent negotiation and relationship management skills.Customer-focused with a partnership-first approach.Experience managing complex stakeholders and longer sales cycles.Understanding of capital projects, service environments, and maintenance programmes.Experience using CRM systems and structured account planning methodologies.Full clean driving licence.DesirableExperience within Industrial Doors, construction products, building products, or engineered solutions.Knowledge of service-led sales models and long-term service contracts.Experience working with public sector or utility frameworks, particularly within water, energy, or transport sectors.Why Join Us?At ASSA ABLOY Entrance Systems, you'll be part of a global market leader that values innovation, customer focus, and employee development. You'll have the opportunity to work with leading customers, contribute to major infrastructure projects, and play a key role in driving business growth within a supportive and collaborative environment.Apply TodayIf you're an experienced Key Account Manager looking for your next challenge and are passionate about developing strategic customer partnerships, we'd love to hear from you.Apply now and help us keep the world's entrances moving.

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