VP, End User Business Development - NAM



As Vice President, End User Business Development PACS NAM, you will be responsible for setting the End user strategy, aligning the organization with meeting organizational objectives, and leading a large team of End User Business Developers with ultimate accountability for NAM End User revenue targets for controllers, readers, and credentials. Special focus is on penetrating and expanding Mobile Access.

This is a highly collaborative position requiring demonstrated leadership and managerial skills, excellent communication skills, and a thorough understanding of complex, matrix organizations in a regional/global environment.


Duties and Responsibilities include the following. Other duties may be assigned.

  • PACS NAM End User strategy across key Vertical Markets (Education, Corporate Real Estate, Finance Government, Health Care, Tech), including alignment of team to maximize growth, defining areas of focus, leading team in execution of the strategy, and defining KPIs for measuring overall sales and effectiveness.
  • Accurate forecasting and attainment of PACS NAM revenue on a regular basis.  Accountable to team attainment of over $200M in annual revenue.
  • Lead the effort to define and execute strategy in cooperation and close alignment with Channel and OEM sales, and A&E programs to support the PACS NAM go-to-market.
  • Report to PACS NAM Leadership and PLT regarding overall performance of the PACS NAM End User Business Development, as well as identification of challenges, opportunities, and necessary changes to approach.
  • Provide the subject matter expertise for global partnering models utilizing past experience, ongoing research and understanding of contemporary and competitive partner models and their effectiveness.
  • Provide thought leadership to guide End User development and execution plans that cover traditional products as well as new product launches, with special focus on “Mobile First”.
  • Develop, build and maintain executive level relationships within HID and with our largest PACS NAM Partners.
  • Lead development and management of NAM End User Team Incentive Plans in collaboration with PACS Leadership and the HID Commissions Team.
  • Manage and continue to build a geographically distributed team of at least 15 reports.
  • Deliver excellent day-to-day operational guidance, coaching and career development guidance to PACS NAM End User Team.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Proven ability to lead large, distributed teams of at least 15 team members.
  • Demonstrated ability to manage organizational changes,
  • Customer-first philosophy that drives day-to-day activities.
  • Ability to execute as well as effectively delegate within a cross-functional team environment.
  • Excellent project management skills and attention to detail.
  • Understanding and experience of the access control market preferred.
  • Deep understanding of end user sales/marketing


Education and/or Experience         

  • Bachelor’s degree (or equivalent) in technology or business-related field.  Advanced business degree (Masters or MBA) is a plus.
  • Experience in the access control and/or security marketplace for a minimum of 15 years.
  • Proven skills in sales and sales manager for security products and solutions.
  • Channel experience and general security industry knowledge including Products, Technical Expertise, Applications, Services, Dealers, & Manufacturers. 
  • Excellent track record in teamwork and customer centricity.
  • Excellent attention to detail, organizational skills, and the ability to handle multiple tasks and perform under pressure to meet deadlines and drive programs in a complex matrix organization.


Language Skills                  

  • Ability to effectively communicate in the English language verbally and in writing.
  • Ability to read and interpret technical journals, specifications, international technical standards, etc.          
  • Ability to communicate and present effectively over web-based presentations and in face-to-face meetings.
  • Additional languages are a plus        


Computer Skills    

  • Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
  • Familiar with operating systems, such as Windows, etc.
  • Proficient at using Salesforce.com or other CRM system.
  • Proficient at using Oracle Analytics Cloud or similar financial reporting systems.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Employee works primarily in a home office environment.
  • The home office must be a well-defined work area, separate from normal domestic activity and complete with all essential technology including, but not limited to; separate phone, scanner, printer, computer, etc. as required in order to effectively perform their duties.


Work Requirements

  • Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
  • Up to 50% travel and fieldwork, including international travel is required. Therefore, employee must possess, or be able to acquire a valid passport.
  • Must be legally eligible to work in the country in which you are hired.  


This opportunity may be open to flexible working arrangements.


HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.


We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 50,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. 

 #LI-HIDGlobal #LI-Remote

Austin, TX, US, 78753

Sales, Marketing & Product Management

Nearest Major Market: Austin