Shipping and Receiving Clerk

An Amazing Career Opportunity for a Shipping & Receiving Clerk!! 

Location: Austin, TX

Job ID: 42580

The Shipping and Receiving Specialist is responsible for ensuring the accurate and timely handling of all shipments and inventory within the warehouse. This includes pulling, packing, shipping products and supplies, coordinating transport, maintaining records, and receiving inventory and RMAs. The position requires adherence to Service Level Agreements (SLAs) and company policies to meet both internal and external customer needs. 

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

As our Shipping and Receiving Clerk, you’ll support HID’s success by: 

• Shipping all goods within 48 hours of receipt or as specified by the pick ticket date.
• Accurately pulling, verifying, and delivering parts for orders and technical support requests.
• Packing goods in boxes or pallets after verification by teammates or the Logistics Coordinator.
• Customs & compliance – Handling export/import documentation, customs declarations, and trade compliance (especially since international shipping is mentioned).
• Coordinating shipping through carriers (e.g., FedEx, UPS, Old Dominion) based on the pick ticket or Shipping Bible.
• Collaborating with customer service for necessary international shipping documentation.
• Receiving and processing incoming inventory, supplies, and RMAs according to the receiving procedure.
• Unloading containers, air shipments, and LTL freight deliveries, and stock shelves appropriately.
• Damage reporting – Inspecting goods for damage or discrepancies and documenting claims with vendors/carriers.
• Placing orders for free supplies from courier websites and reporting shortages to the Logistics Coordinator and Operations Manager.
• Communicating inventory discrepancies, including part and lot numbers, to the Logistics Coordinator and Operations Manager.
• Maintaining a clean and safe work environment, adhering to safety policies.
• Conducting cycle counts and assisting with annual physical inventory counts. Investigating and resolving discrepancies found during cycle counts or physical inventory.
• Continuous improvement – Suggesting workflow, layout, or packaging improvements to reduce errors and costs.
• Perform other duties as assigned.

Your Experience and Background include:  

• High School Diploma or GED required.
• Preferred 2 years of relevant shipping and receiving experience or related training.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Self-motivated with a results-oriented approach.
• Ability to work in a team structure.
• Ability to communicate verbally and written with people inside and outside an organization.
• Ability to meet shipping cutoffs and tight deadlines.
• Problem-solving skills. Ability to resolve discrepancies with minimal supervision.
• Ability to meet shipping cutoffs and tight deadlines.
• Safe operation of forklifts, pallet jacks, or other material handling equipment (OSHA certification).
• Knowledge of shipping regulations, DOT, IATA, or IMDG familiarity for hazardous or international freight.
• Customer focus. Explicit mention of supporting internal and external customers with urgency and accuracy.

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering, allowing for work-life balance

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?  

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.