Senior Systems Engineer

An Amazing Career Opportunity for a Senior Systems Engineer!!

Location: Austin, TX

Job ID: 45288

The Senior Systems Engineer is a key member of the Platform Services Team, responsible for designing, operating, securing, and sustaining enterprise infrastructure platforms. This role is highly hands-on and execution-focused, providing deep technical expertise across Linux and Windows systems, networking, storage, automation, monitoring, patching, and security-aligned operations.

The Senior Systems Engineer serves as an infrastructure Subject Matter Expert (SME), supporting both modern and legacy platforms, enabling secure and compliant operations, and playing a critical role in system and infrastructure integrations. The role works closely with Security, SOC, InfoSec, Network, Cloud, Application, and Audit teams to ensure platforms meet enterprise standards for reliability, scalability, and security.

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

As our Senior Systems Engineer, you’ll support HID’s success by: 

• Contributing to enterprise Platform Services by building, operating, and maintaining core infrastructure across compute, storage, OS, and connectivity in hybrid and on‑prem environments.
• Administering and hardening Linux (multiple distros) and Windows environments, performing advanced OS troubleshooting, patching, kernel updates, and adherence to security baselines.
• Executing enterprise patch management for servers and workstations using SCCM, BigFix, and similar tools, ensuring compliance with SLAs and vulnerability‑remediation standards.
• Managing identity and directory services including Active Directory, Group Policy, workstation lifecycle, and full server lifecycle from provisioning through decommissioning.
• Supporting enterprise networking and secure connectivity, including DNS, DHCP, routing, VPNs, FortiGate firewalls, and performance/latency diagnostics.
• Implementing automation and configuration management via Ansible, Puppet, and scripting to drive standardized, repeatable platform builds and operational efficiencies.
• Operating and enhancing monitoring and observability platforms (LogicMonitor, SolarWinds) while leading incident response, root‑cause analysis, and production stability efforts.
• Partnering with Security, SOC, and audit teams on hardening, vulnerability remediation, compliance evidence, and alignment to frameworks such as CIS and NIST.
• Maintaining thorough documentation, runbooks, architecture diagrams, and providing knowledge transfer while collaborating across infrastructure, security, cloud, and application teams.
• Supporting M&A integrations, legacy‑platform stabilization, coexistence strategies, and vendor/partner engagements to ensure alignment with Platform Services standards.
• Building, operating, and maintaining enterprise infrastructure across compute, storage, operating systems, and secure connectivity.
• Administering, hardening, and lifecycle‑managing Linux/Windows systems, including patching, identity services, and configuration standards.
• Supporting networking and security services—firewalls, DNS/DHCP, VPNs—while troubleshooting performance, access, and availability issues.
• Implementing automation, monitoring, and incident response, collaborating with Security, SOC, Network, Cloud, and vendor partners to ensure platform reliability and compliance.

Your Experience and Background include:  

• 7–10 years of infrastructure engineering experience, including 5–7 years in Linux/Windows systems engineering, patching, and troubleshooting, plus 2–3+ years in automation, monitoring, and secure connectivity.
• Deep expertise with Windows Server, Windows Workstations, Active Directory, SCCM/BigFix, and enterprise patch management.
• Skilled with FortiGate firewalls, secure connectivity, core networking fundamentals in hybrid and on premise environments.
• Hands‑on experience with automation and monitoring platforms such as Ansible, Puppet, LogicMonitor, and SolarWinds.
• Background in security, compliance, audit support, and remediation activities, with strong documentation and collaboration skills.
• Exposure to cloud and hybrid environments (AWS, Azure, OCI, etc.) is preferred
• Experience with enterprise storage platforms is preferred
• Knowledge of security hardening standards (CIS, NIST, etc.) is preferred
• Scripting experience (Bash, PowerShell, Python) is preferred
• Experience supporting regulated or large-scale enterprise environments is preferred

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering, allowing for work-life balance

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
 
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal