Salesforce Commerce B2B Senior Analyst



An Amazing Career Opportunity for a Salesforce Commerce B2B Senior Analyst!

Location: Austin, TX; Remote, US

Job ID: 15177


Do you LOVE working with Sales, Marketing and Customer Care teams? Do you enjoy planning, architecting, and implementing customer-facing eCommerce applications for a high-growth, global organization? Do customer-centric and design-thinking programs get you out of bed in the morning? Would you like to work in a company that positively impacts the world every day? If so, we want to hear from you!


Who are we? 

HID Global powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: and 

HID’s Information Technology Department: 

The Product Manager is responsible for maintaining HID’s global eCommerce product suite in coordination with our internal stakeholders and implementation partners. The Product Manager has responsibility for the implementation of product changes according to stakeholder prioritization, feedback, and requirements. We’re looking for someone who has shown success in taking new implementation ideas and turning them into real results at product level, that both support our internal stakeholders and drive measurable impact to our global eCommerce product.

As our Salesforce Commerce B2B Senior Analyst, you’ll support HID’s eCommerce success by: 


  • Managing, administrating, and developing prioritized eCommerce Programs.
  • Working with product owners and delivery team members to drive execution of line strategy, and to ensure desired outcomes are fulfilled.
  • Refining Program Backlog as an active member of POs/PMs team.
  • Responsible for the assigned team backlogs; ensure the teams have a prioritized and estimated backlog according to business priorities and ensure timely delivery of features.
  • Creating, analyzing, and refining Epics and Features with relevant functions.
  • Breakdown of epics/features into user stories in discussion with relevant functions to enable incremental value delivery.
  • Providing the clarifications necessary to assist the team with their story estimates and implementation.
  • Validating that completed user story meets Acceptance Criteria and progresses towards Acceptance criteria of the epic/feature.
  • Proactively managing dependencies with other Product Owners, Product Managers, Architects, and delivery teams.
  • Preparing for and participate in System Demos and Program Increment Planning meetings.
  • Providing and contributing to Roadmap, Management Information reporting as well as project status metrics.


What we will love about your background:


  • Experience in B2B eCommerce for connected device solutions that deliver performance, efficiency, and reliability.
  • Proven track record of designing new internet products and leading existing eCommerce products through data-driven approaches.
  • Experience with rapid ideation via whiteboarding, wireframing, system mapping, and sketching.
  • Experience designing and prototyping user-focused interactive web applications.
  • Hands-on with SalesForce components such as Lightning, APEX, SOSQL etc.
  • Experience monitoring design strengths and weaknesses after release with analytics and A/B Testing to inform future product iterations and improvements.
  • Track record of working with the User Experience team to match requirements with design.
  • Experience working directly with Delivery teams to turn design and prototypes into a releasable product.
  • Experience working with QA to ensure a high level of quality before release.
  • Ability to run multiple projects at a time.
  • Focus on continuous process improvement and agile practices.


Your Experience and Education include: 


  • Bachelor's degree and/or equivalent experience in a field with a strong emphasis on technology (Computer Science, Engineering, Information Technology, Analytics, Mathematics, and/or Business).
  • 7+ years of proven experience in the technology industry in IT and eCommerce related Product Management teams preferred.
  • Minimum of 5 years of eCommerce experience highly desired.
  • Minimum of 3 years of experience directly focused on SalesForce B2B eCommerce platform preferred.


Who you are as a Team Member:


  • Exceptional communication skills, both written and verbal. 
  • Willingness to ‘roll up sleeves’ and dive deep into tactical work when necessary.
  • Good interpersonal skills, willingness to learn and continue to grow professionally.
  • Strong team player and ability to work well with others.
  • You welcome opportunities to incorporate diversity into your work, including valuing different backgrounds, experiences and opinions. You also embrace creating and nurturing a culture of diversity, inclusion, and belonging.


Why apply? 


  • Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise.
  • Innovation: You embrace challenges and want to drive ambitious change.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly.


HID Global is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.


We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 50,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal #LI-GJ1 #remote

Austin, TX, US, 78753

IT, Telecom & Internet
Mid-senior level

Nearest Major Market: Austin