Pre-Sales Engineer

An Amazing Career Opportunity for a Pre-Sales Engineer!! 

Location: Remote (US)

Job ID: 47710

The Pre-Sales Engineer – IDT EAT-RFID serves as a key technical advisor and customer-facing specialist supporting HID Global’s Americas region. This role partners closely with Sales, Channel Partners, and End-Users as a strategic technical partner to understand business and technical requirements, design scalable solutions, and support the full sales cycle from qualification through technical validation. The Pre-Sales Engineer acts as the technical authority for assigned opportunities, jointly accountable with Sales for technical success and responsible for validating solution integrity, scalability, and compliance with HID security standards. The position requires strong technical expertise, presentation skills, and cross-functional collaboration.

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Identification Technologies (IDT): 

IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services. 

HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application. 

As our Pre Sales Engineer, you’ll support HID’s success by: 

• Leading technical discussions to assess customer requirements and designing scalable HID solutions.
• Supporting the full sales cycle including qualification, positioning, demonstrations, and solution validation.
• Delivering product demonstrations, technical workshops, and proof-of-concept engagements.
• Analyzing customer environments and architecting end-to-end identity and access solutions.
• Providing technical input and scoping validation for proposals, Statements of Work (SOW), and Proof of Concepts (PoC), including assumptions, dependencies, and technical success criteria.
• Ensuring solutions comply with HID security standards and best practices, identifying technical risk that requires additional discovery, validation, or design adjustment.
• Collaborating with Sales, Product Management, Engineering, and Support teams to deliver customer success.
• Delivering technical training and enablement to sales teams, partners, integrators, and end-users as required.
• Identifying and escalating engineering design opportunities and recurring customer requirements through established Product Management or Engineering channels.
• Acting as a trusted technical advisor to customers and internal stakeholders, balancing responsiveness with solution quality and long-term customer success.

Your Experience and Background include:  

• Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent professional experience.
• 3–5+ years of experience in Pre-Sales Engineering, Sales Engineering, or Technical Consulting.
• Experience with identity management, authentication technologies, hardware, and related software.
• Ability to translate complex technical concepts into clear business value.
• Proficiency with CRM tools and Microsoft Office applications.
• Knowledge of microprocessors, PC integration, and semiconductor hardware/software is preferred.
• Experience with credential technologies such as Mobile Keys, Apple VAS, Apple Wallet, and Google Wallet is preferred.
• Bilingual English / Spanish is preferred. 

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering, allowing for work-life balance

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range does not account for geographic differentials based on the location where the position may be filled. At HID, it is uncommon for individuals to be hired at or near the top of the range. Final compensation decisions depend on the specific facts and circumstances of each case.

The base salary in the United States is $131,000 to $143,000.

This opportunity may be open to flexible working arrangements.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
 
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal