Front Desk Receptionist



An Amazing Career Opportunity for a Front Desk Receptionist! 

Location: Austin, TX

Job ID: 12722


Are you looking to step into a highly visible role? Do you possess tact & diplomacy with a genuine, positive attitude? If so, we want to hear from you! 


Who are we? 

HID Global powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: and 

HID’s Facilities Department: 

This position performs duties to support the Facilities department targeting primarily administrative duties and concierge services. This role is the first contact for employees, customers, and visitors entering the facility and will focus on delivering a positive and engaging workplace experience. This will also include helping vendors and contractors locate their internal contacts while processing each visitor through the Visitor Management program. This individual will also update and maintain the access control system (Genetec) to reflect badge and access assignments.

As our Front Desk Receptionist, you’ll support HID’s success by: 


  • Greeting and welcoming EVERYONE!
  • Providing excellent customer service to internal and external customers.
  • Working with Security to ensure each visitor or employee has possession of credentials before entering the facility.
  • Communicating the presence of vendors, contractors, and visitors to those expecting.
  • Overseeing assigned vendors for procuring goods/services and payment of invoices.


What we will love about your background: 


  • Familiar with project management principles
  • Knowledge of Facilities operations a plus
  • Familiar with Facility coordination and procedures as well as front desk operations and visitor management processes


Your Experience and Education include:  


  • High School Diploma or GED
  • Two-year degree preferred
  • Minimum two years related experience


Who you are as a Team Member:


  • Exceptional communication skills, both written and verbal. 
  • Willingness to ‘roll up sleeves’ and dive deep into tactical work when necessary.
  • Good interpersonal skills, willingness to learn and continue to grow professionally.
  • Strong team player and ability to work well with others.
  • You welcome opportunities to incorporate diversity into your work, including valuing different backgrounds, experiences and opinions. You also embrace creating and nurturing a culture of diversity, inclusion, and belonging.


Why apply? 


  • Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise.
  • Innovation: You embrace challenges and want to drive ambitious change.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly.


HID Global is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation. 


We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 50,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. 

 #LI-HIDGlobal #LI-On-site

Austin, TX, US, 78753

Production & Skilled Trades
Entry level

Nearest Major Market: Austin