End User Business Development Manager

An Amazing Career Opportunity for an End User Business Development Manager!! 

Location: Remote (East Coast)

Job ID: 45025

The Business Development Manager (BDM), Life Sciences is a customer-facing individual contributor role responsible for driving growth across the Life Sciences vertical in North America. This role focuses on direct engagement with end-user customers in highly regulated environments to uncover opportunities, build trusted relationships, and accelerate adoption of HID’s Physical Access Control Solutions. The ideal candidate brings strong consultative selling experience, deep knowledge of access control or security technologies, and the ability to navigate complex, multi-stakeholder sales cycles. This role plays a critical part in expanding HID’s presence within pharmaceutical, biotechnology, medical devices, and research environments

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Physical Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. 

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.  

Are you ready to make a difference? Join us and help shape the future of security. 

As our End User Business Development Manager, you’ll support HID’s success by: 

• Identifying, developing, and closing new business opportunities within the Life Sciences vertical across North America.
• Engaging directly with end-user customers to understand security, compliance, and operational needs in regulated environments.
• Positioning HID’s physical access control solutions as strategic, value-driven investments aligned to customer business objectives.
• Managing the full sales cycle from prospecting through closing, including forecasting and pipeline management.
• Representing HID with professionalism, integrity, and compliance in all customer and partner interactions. 
• Conducting market research to identify trends, opportunities, and targeting accounts within pharmaceutical, biotechnology, medical device, and research facilities. Drive expansion into new regions and growth segments across North America.
• Building and maintaining strong relationships with security, IT, facilities, and operational leaders. Serving as a trusted advisor by aligning HID solutions to customer challenges and regulatory requirements.
• Developing and executing effective sales strategies to achieve or exceeding revenue targets. Creating compelling, customer-specific value propositions and manage complex sales cycles involving multiple stakeholders.
• Maintaining deep knowledge of HID Physical Access Control Solutions, including credentials, readers, controllers, mobile access, and biometric technologies. Staying current on industry trends and HID’s PACS roadmap.
• Partnering with product management, engineering, marketing, channel, and customer support teams to ensure alignment, solution success, and customer satisfaction
• Delivering product demonstrations, training, and best-practice guidance. Representing HID at trade shows, industry events, and customer forums.
• Monitoring pipeline health, account activity, and sales performance metrics. Providing feedback to leadership on market dynamics, competitive activity, and customer needs.
• Ensuring all sales activities comply with applicable regulations, customer requirements, and company policies, maintaining the highest ethical standards.

Your Experience and Background include:  

• Bachelor’s degree or equivalent industry experience.

• 5+ years of experience in business development, sales, or account management within physical access control, electronic security, or related technology solutions.
• Demonstrated experience selling directly to end-user customers within Life Sciences or other highly regulated environments.
• Proven success managing complex, consultative sales cycles involving multiple decision-makers, including executive-level stakeholders.
• Strong technical understanding of Physical Access Control Solutions (PACS) and authentication technologies.
• Excellent communication, presentation, and relationship-building skills.
• Strong business acumen, organizational discipline, and ability to work independently.
• Willingness and ability to travel extensively within North America. Experience working with the consultant community and understanding security system specification tools and processes.
• Familiarity with HID Global’s sales ecosystem, channel strategy, and PACS portfolio.

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering, allowing for work-life balance

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range does not account for geographic differentials based on the location where the position may be filled. At HID, it is uncommon for individuals to be hired at or near the top of the range. Final compensation decisions depend on the specific facts and circumstances of each case.

The base salary in the United States is $90,000 to $132,000. The OTE is up to $200,000.

This opportunity may be open to flexible working arrangements.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
 
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal