End User Business Manager, Access Technology Solutions


An Amazing Career Opportunity for a End User Business Manager, Access Technology Solutions

Location: Remote

Job ID: 10721


Do you enjoy advising and educating clients on product and service technologies? Do you like being a part of business development and increasing revenue through various supply channels? Does supporting and developing end user experience in the Commercial Real Estate vertical sound exciting? This is an opportunity to work with one of the most successful and widely adopted security technology products in existence and it’s transforming the industry. 


Who are we? 

HID Global powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 


HID’s Physical Access Control Solutions Business (PACS)

The PACS business is highly visible and one of our most significant portfolios within HID Global. The PACS products include smart cards, mobile access and identifications, software, services and controllers for physical access control. This role will report into the Director of End User Business as part of the sales department, supporting the Commercial Real Estate industry for North America. This role will be the voice of HID and help us be the “trusted advisor” to both the end user and influencer / consultant communities.

As our Client Manager, End User, you’ll support HID’s success by: 

  • Developing and scheduling the deployment of required Named End-user programs to address individual End-user needs.
  • Identifying and understanding the business models of the Named End-user accounts as it relates to security.
  • Cooperating and coordinating with company internal technical resources and project teams to effectively communicate the expansion / transition to future technology.
  • Providing educational/awareness briefings and trainings for End-users to reinforce HID Global’s role as “Trusted Advisor”.
  • Interfacing, collaborating, and communicating effectively with other departments and business units/functional groups addressing the end-user in support of HID Global’s goals.
  • Maintaining a high degree of product knowledge, more on the spectrum/benefit/road map level.
  • Attending applicable industry tradeshows, meetings, and other HID internal and external events, especially with focus on speaking and presentation opportunity.
  • Providing timely and accurate monthly status report of group activities and progress using including product mix, timelines for delivery and revenue contribution.
  • Cooperating with end user marketing for end user focused tools such as, developing whitepapers, brochures, web presence, speaker engagements, end user events, and “lead” nurturing new customers moving from physical access to digital mobile technologies.


What we will love about your background: 

  • Understanding and experience with the end user corporate culture, environment, and decision process within the Commercial Real Estate vertical.
  • Strong knowledge of consultant community requirements and tools related to this vertical.


Your Experience and Education include:       

  • Bachelor’s degree in business or technology preferred.
  • Minimum 5 years’ experience in Physical Access Control or related technologies a big plus.
  • Minimum 2 years of commercial real estate vertical market and business development experience highly preferred.
  • Ability to travel up to 50% required.



Why apply? 

    • Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise.
    • Innovation: You embrace challenges and new, progressive technologies.
    • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly.


HID Global is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation. 


#endusers #digitalaccess #hidglobal


We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 50,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.


Austin, TX, US, 78753

Sales, Marketing & Product Management
Mid-senior level

Nearest Major Market: Austin