Business Systems Director, Global Business Areas


An Amazing Career Opportunity for a Business Systems Director, Global Business Areas! 

Location: Austin, TX

Job ID: 9719


Are you a driven, senior IT professional ready to help our organization progress through the use of technology? Do you have a broad business background that could add strategic value to this role? Do you have a passion for both IT and business practice excellence, embracing and adapting to rapid change related to emerging business strategies? If so, we want to hear from you! 


Who are we? 

HID Global powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: and 

HID’s IT Department: 

The IT department partners with business leaders and users across the company and drives impact through a progressive, delivery focused approach. As part of the IT Business Engagement Team, the Business Systems Director, Global Business Area, will drive solution development and improvement efforts across assigned GBA’s GBA’S and form the bridging role into the IT department to ensure effective solution design and delivery. The role is a hybrid of Business Analysis, Solution Design, Project Management, Service Delivery and Relationship Management.

As our Business Systems Director, you’ll support HID’s success by: 


  • Providing solution leadership across multiple concurrent projects within the functions, with overall accountability for IT excellence within the Business Systems Management areas of responsibility.
  • Building relationships with business, functional sponsors, and IT delivery functions, understanding their commitments, and establishing trust and dialogue on how to support those commitments.
  • Partnering with key business stakeholders and business user teams to provide trusted advisor thought leadership, drive collaboration and accomplish global product and systems development.
  • Assisting business stakeholders in prioritizing maintenance and enhancements work related to global business solutions; articulating clear prioritization and business justification to technical teams and convey IT constraints and dependencies to business users.
  • Documenting business case and business requirements definitions including business opportunity, incorporating the vision of solution and business workflows. Ensuring that they are clear, concise and complete so that they appeal to development teams and to business stakeholders who must review and approve them.
  • Investigating and introducing best or alternate practices and/or technical solutions to enhance the overall operational efficiency of the business.
  • Partnering with subject matter experts (SMEs) to define and document key end-to-end business scenarios that demonstrate alignment of capabilities and critical interface points across different functional teams.


What we will love about your background: 


  • Demonstrated ability to deliver IT solutions.
  • Subject matter expertise in identified business solution areas.
  • Ability to work fluidly with several technical disciplines, including program management, development, test, operations, and support.
  • Excellent interpersonal skills to build positive working relationships across groups and all management levels.
  • Ability to excel in ambiguous business situations by adapting plans and approach.
  • Sound problem resolution, negotiation, judgment, and decision-making skills. 


Your Experience and Education include:  


  • 7+ years’ experience in a similar functional role or a business role driving IT solution delivery.
  • Degree in related field or additional years’ experience.
  • Strong Cloud systems and operations knowledge and experience
  • Demonstrated knowledge and experience in delivering projects in a fast-paced environment.


Why apply? 


  • Empowerment: You’ll work as part of a global team in a flexible work   environment, learning and enhancing your expertise.
  • Innovation: You embrace challenges and want to drive ambitious change.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly.


HID Global is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation. 


We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 50,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal #LI-Hybrid

Austin, TX, US, 78753

IT, Telecom & Internet

Nearest Major Market: Austin