A.I. Area Sales Manager

A.I. Area Sales Manager for South-West England
 

About Carlisle Brass

We are one of the UK’s most recognized architectural hardware brands, synonymous with architectural ironmongers, builders’ merchants, and major DIY retailers since 1986. Located in Cumbria, home of the English Lake District, we operate a next day service, nationwide and beyond. We are passionate about our products, people, and customers. Part of the ASSA ABLOY group, the global leader in access solutions.

What you would do as our A.I. Area Sales Manager

To proactively manage and maximize sales opportunities for Carlisle Brass products in an appointed region within the A.I. & O.E.M. channel by delivering customer service excellence. This role will continuously develop sales by achieving agreed budgets while also growing our new and existing customer base. 

Key responsibilities

• Working towards understanding customer needs and supporting the systematic gathering of customer feedback on service improvements.
• Working with Supply Chain to provide sales information and where possible provide customer forecasts to enable us to meet known demand and project requirements.
• Identifying competitor products in store and online, reporting on findings and offering CB alternatives where available.
• Pro-actively using Corserine to help the customer service team with customer enquiries such as price, availability etc.
• Assisting Customer Service and Finance with root cause analysis on invoice queries to speed up resolution times.
• Dealing with technical and specialist enquiries from customers where appropriate.
• Carrying out initial site visits, working with the relevant technical expert to find solutions for customers and end users.
• Using CRM to store customer information and utilize it as part of pre-call preparation.
• Delivering strategic outbound calling to both drive sales and maintain customer intimacy.
• Developing relationships and networks with architects, consultants, developers & manufacturers with a view to confidently preparing and delivering presentations of Carlisle Brass products and being added to approved vendor lists.

Skills, competencies and personal experience

• Strongly self-motivated and able to manage time effectively to maximize productiveness in the working day
• Structured selling and strong negotiation skills.
• Excellent written and verbal communication skills to work cross functionally with different departments in the organization and senior customer contacts.
• The ability to create and maintain strong business relationships.
• Experience in a similar role, ideally in a B2B environment.
• A proven track record of hitting targets and delivering projects.

What we offer

We’re passionate about providing amazing opportunities and benefits, so you can

continue and progress a lifelong career with us – here’s what we have to offer:

• Learning and career development opportunities, whether it’s online learning,

management training or enhancing your skills.

• A competitive salary and incentive schemes.

• Variety of benefits including Holiday Flex, Cycle 2 Work, attractive company pension,

discount portal, recognition scheme and wellbeing program… to name just a few!

We review applications regularly, so don’t wait

We are building diverse, inclusive teams, and encourage applications from everyone who

can see themselves working with us

To make sure your personal data is safe, we don’t look at any applications sent by email

or post. If you have any questions about the role or the process, email Nadia Aslam,

Talent Acquisition Business Partner, at nadia.aslam@assaabloy.com

Let’s create a safer and more open world - together!

To find out more about us, visit www.assaabloy.com

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.