Credit and Collections Associate (9 month FTC)

An Amazing Career Opportunity for a Credit and Collections Associate (9 month FTC)

Location: Galway, Ireland

Job ID: 52232

The Credit & Collections Associate provides administrative and operational support to the EMEA Credit & Collections team. The role will assist the team achieve its departmental goals and objectives by coordinating account administration, customer support activities, reporting, and process improvement initiatives.

The successful candidate will work closely with Credit & Collections team members on daily activities including assisting with customer account management, payment investigations, data maintenance, audit requirements, and continuous improvement initiatives. 

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

As our  Credit and Collections Associate (9 month FTC), you’ll support HID’s success by: 

• Provide general administrative support to the EMEA Credit & Collections function as required.
• Assist with gathering information required for customer credit reviews.
• Assist with new customer onboarding activities including account setup in ERP system and validation of existing customer records.
• Provide administrative assistance to collectors in the management of cash collection activities and the investigation and resolution of payment discrepancies and disputed account items.
• Support customer account maintenance activities, including account status updates and service coordination.
• Prepare customer communications, reports, and business documentation as assigned
• Assist in daily running of Accounts Receivable Interface on Oracle and liaise with Collections team and IT where required.
• Participate in month-end Accounts Receivable close activities as necessary.
• Support quarterly and annual audits through documentation gathering and transaction validation.
• Assist with testing and validation of system enhancements, process improvements, and automation initiatives.

Education/ or Experience

• Primary degree or relevant qualification in Administration, Business, Finance, or a related discipline.                                                                                                                                    
• 2/3 years’ experience in a multinational environment, preferably within Finance, Customer Service, Order Management, or a related business function.
• Proficient in Microsoft Office applications, including Excel, Word, PowerPoint.
• Working knowledge of ERP systems - Oracle Accounts Receivable or similar.

What we can offer you:

• Competitive salary
• A vibrant, welcoming & inclusive culture.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes. 
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. 

HID may use AI-assisted technology to support our Talent Acquisition team in reviewing applications by identifying job-related qualifications, skills, and experience. AI is used as a support tool only and does not make hiring decisions. All applications are reviewed by a member of our Talent Acquisition team before any selection decision is made. 

If you require assistance or accommodation during the application process or have questions about HID's use of AI in the recruitment process, please contact accommodations-ext@hidglobal.com. 

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
 
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal